Privacy Policy

1. Information We Collect

When you visit or make a purchase from 1-tea.com, we collect certain information necessary to process your order and improve your experience. This includes:

Personal Information You Provide:

Name, email address, phone number, and shipping/billing address when you place an order
Payment information (processed securely by our payment partners — we do not store full credit card numbers)
Account credentials if you create an account on our site

Automatically Collected Information:

Device information (browser type, IP address, time zone, cookie data)
Browsing behavior on our site (pages viewed, products clicked, time spent)
Order history and preferences

2. How We Use Your Information

We use the information we collect to:

Process, fulfill, and ship your orders
Communicate with you about your order status, shipping updates, and customer service inquiries
Send you marketing communications (only with your explicit consent — you may opt out at any time)
Improve and optimize our website, product offerings, and customer experience
Prevent fraud and ensure the security of our site
Comply with applicable laws and regulations

3. Sharing Your Information

We share your personal information only with trusted third parties who help us operate our business:

Shopify — our e-commerce platform provider, which processes and stores order data
Payment processors — to securely process your payment transactions
Shipping carriers — to deliver your orders (we share only your name and shipping address)
Analytics providers — to help us understand site performance and customer behavior

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Order records are typically retained for tax and accounting purposes for a minimum of 7 years.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal retention obligations)
Opt out of marketing communications at any time
Request a portable copy of your data

To exercise any of these rights, contact us at support@1-tea.com.

6. Cookies

We use cookies and similar technologies to:

Remember items in your shopping cart
Recognize you when you return to our site
Understand how you interact with our site so we can improve it

You can control cookie preferences through your browser settings. Disabling cookies may affect your shopping experience.

7. Children's Privacy

Our site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.